Monday, November 26, 2007

TeleTech Expands Global BPO Footprint Into South Africa

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ENGLEWOOD, CO -- (Market Wire - Nov 26, 2007) - TeleTech Expands Global Footprint Into South Africa New Facility to Support Growing Need for Global Outsourcing Distribution Source.


TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced its expansion into South Africa, further broadening its global sourcing platform to encompass six continents. Today, TeleTech began construction on its first facility on the African continent. Ground was broken at the Old Match Factory in Salt River, Cape Town, at a ceremony attended by major officials from the South Africa government. The Cape Town facility is scheduled to commence operations later this year.


As a new investor to South Africa, TeleTech is the first multinational company to benefit from a new investment incentive plan launched by the South African Department of Trade & Industry, which has targeted the international business process outsourcing industry as a major future source of employment.

TeleTech plans to build a number of new facilities in South Africa and in other African countries, creating thousands of new jobs to serve global clients seeking multiple levels of front- and back-office support.

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