ICTPark.com represents a consortium of local, regional, and global organizations working together to make Kenya a BPO hub in Africa. The Kenyan government has been proactive and vocal with their plans of making Kenya an ICT/Outsourcing destination.
One initiative, ICTPark.com and its consortium members will provide the following services to start and/or support call centres and back-offices in Kenya:
One initiative, ICTPark.com and its consortium members will provide the following services to start and/or support call centres and back-offices in Kenya:
- Templates for preparing business plans.
- Information and assistance with finances.
- Guidance on suitability of premises.
- Advice on equipment and connectivity.
- Referrals to consultants, lawyers, auditors, and other professionals.
- Networking with ICT suppliers and other vendors.
- Introduction to research and technology expertise.
- Guidance on staff recruitment and training.
- Advice on securing outsourcing contracts.
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