exZeed BPO - Accra, Ghana

exZeed is a BPO provider based in Accra, Ghana. They provide the following services:

INBOUND SERVICES
o Help Desk
o Order Taking
o Faxed & Mail-In Orders
o Directory Assistance Service (DAS)

OUTBOUND SERVICES
o Marketing & Sales
o Surveys
o Market Research
o Customer Service

e.services - BPO vendor in Ghana

E.services is a BPO provider in Accra, Ghana.

They provide:

e.Services is a provider of premium outsourcing solutions that can transform your customer contact and back office services into a sustainable, competitive advantage. We recognize that your customer relationships are your company’s greatest asset. Our unwavering customer focus, superior technology, and commitment to operational excellence set us apart.

e.Services customer contact solutions feature:

• Process discipline
• Customer insight-driven
• Innovative technology
• Global alliance-based resources
• Results-focused
• Multi-industry expertise

BPO in Ghana - An African success story

Business Process Outsourcing is an emerging industry in Africa. This film looks at the various issues and opportunities facing the BPO sector in Ghana through the lenses of three BPO operators.

Ghana Association of Software and IT Services Companies - GASSCOM

The Ghana Association of Software and IT Services Companies (GASSCOM) is Ghana’s premier trade association for the IT software and services industry. GASSCOM is registered as a non-profit company limited by guarantee under company’s code of the Republic of Ghana.

GASSCOM's member companies are in the business of software development, software services, IT-enabled/BPO services and e-commerce.

GASSCOM was set up to facilitate business and trade in software and services and be a strong advocate in soliciting government and other public sector support and encourage the advancement of the industry as a key and strategic sector for the growth of the Ghanaian economy in the next millennium.